We’re delighted to share that Cwm Taf Morgannwg Mind has been awarded the Mind Quality Mark! ✨

The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation. Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.

People who use our services can be reassured that we take the safety and effectiveness of our services seriously. No matter where you are in England or Wales, MQM means you can trust that Mind services are:

• Empowering, impactful and inclusive
• Responsive to your needs, goals and views
• Safe and dependable

We know how important it is that your money is spent responsibly. MQM means you can be assured that every Mind organisation:

• Delivers life-changing support to people with mental health problems
• Runs services that are in line with good practice and professional standards
• Manages risks well, meets legal requirements and follows Charity Commission guidance

National Mind want every Mind organisation to be a supportive workplace offering meaningful work and volunteering opportunities. Because of MQM, you can trust that Mind, local Minds and Mind shops:

• Are inclusive, values-driven workplaces
• Prioritise workplace wellbeing and value and respect lived experience of mental health problems
• Offer high-impact opportunities to make a difference for people with mental health problems

We are incredibly proud to have been awarded the Mind Quality Mark and extend our sincere thanks to Mind, our amazing and dedicated CTM Mind team consisting of staff, volunteers & Board of Trustees, and everyone who uses our services. We look forward to continuing to deliver high quality services with our exceptional team. 💙