We’ve been awarded a Mind Quality Mark!

We’re delighted to share that Cwm Taf Morgannwg Mind has been awarded the Mind Quality Mark! ✨

The Mind Quality Mark is a rigorous quality assurance standard. It sets the bar of good practice and legal compliance for all organisations in the Mind Federation. Local Minds are reviewed against the Mind Quality Mark standards every three years. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers, and people who use services.

People who use our services can be reassured that we take the safety and effectiveness of our services seriously. No matter where you are in England or Wales, MQM means you can trust that Mind services are:

  • Empowering, impactful and inclusive
  • Responsive to your needs, goals and views
  • Safe and dependable

We know how important it is that your money is spent responsibly. MQM means you can be assured that every Mind organisation:

  • Delivers life-changing support to people with mental health problems
  • Runs services that are in line with good practice and professional standards
  • Manages risks well, meets legal requirements and follows Charity Commission guidance

National Mind want every Mind organisation to be a supportive workplace offering meaningful work and volunteering opportunities. Because of MQM, you can trust that Mind, local Minds and Mind shops:

  • Are inclusive, values-driven workplaces
  • Prioritise workplace wellbeing and value and respect lived experience of mental health problems
  • Offer high-impact opportunities to make a difference for people with mental health problems

We are incredibly proud to have been awarded the Mind Quality Mark and extend our sincere thanks to Mind, our amazing and dedicated CTM Mind team consisting of staff, volunteers & Board of Trustees, and everyone who uses our services. We look forward to continuing to deliver high quality services with our exceptional team. 💙

 

Cwm Taf Morgannwg Mind's Mind Quality Mark Award

Mental Health Support During Christmas 2024

Cwm Taf Morgannwg Mind are closed for the Christmas period from 5pm on 24th December 2024 to 9am on 2nd January 2025.

The festive season can bring joy and time with loved ones, but it can also be a time of stress, loneliness, anxiety, grief, and even suicidal thoughts. It’s important to remember that mental health doesn’t take a holiday. If you’re struggling this Christmas, there are several resources available to support you in the Cwm Taf Morgannwg area:

📞 Crisis Mental Health Support

  • NHS Mental Health Crisis Helpline: Call 111 option 2 for immediate support, available 24/7.
  • Samaritans: Call 116 123 for confidential support, open 24/7, including Christmas. Samaritans Website
  • Shout Crisis Text Service: Text SHOUT to 85258 for free, confidential support via text 24/7. Shout Website
  • Call 999 in a life threatening emergency.

Online Mental Health Resources

Local Support Services

  • CTM-Mind: While CTM-Mind’s physical offices may be closed from 5pm on 24th December to 9am on 2nd January, check out our website or social media for any holiday updates and information on emergency contacts.

💙 You Are Not Alone 

If you’re feeling overwhelmed by anxiety, loneliness, grief, or suicidal thoughts, remember that help is always available. Reach out to one of these services at any time. Take care of your mental health and be kind to yourself this holiday season.

From all of the team of Cwm Taf Morgannwg Mind, Merry Christmas and a Happy New Year!