Urgent Support

“I need help NOW, my life is at risk”

If you feel like you might attempt suicide or may have seriously harmed yourself or someone else is at risk, you/they need urgent medical help in a life threatening emergency:

Call 999 for an ambulance.

Or go straight to A&E.

Crisis Support

If you are at risk and in need of urgent mental health support, please call 111 and press option 2.

You can also visit your GP to explain how you are feeling and discuss options.

🗣️ “Who can I talk to?”

Contact our Mental Health and Wellbeing Advisers in our Open Access Mental Health service today:

Bridgend contact: Sophie: 07985 201545; sophie.ali@ctmmind.org.uk

Merthyr Tydfil contact: Stacey: 07766 411235; stacey.farrow@ctmmind.org.uk

Rhondda Cynon Taf contact: Amy: 07399 347737; amy.donovan@ctmmind.org.uk

(Available Monday – Friday 9am to 5pm)

More information on the Open Access service and drop in locations available here

You can also self-refer online by clicking here.

For an information flyer on all of Cwm Taf Morgannwg Mind’s services, please click here.

Alternatively, contact us here.

24/7 Mental Health Listening Support

If we are closed, there are organisations that can provide 24/7 listening support – any day, any time:

Call: 116 123

Samaritans | Website

“If you’re struggling with thoughts of suicide, we’re here. Hopeline 24/7 – call, text, email, or chat online to us, any time day or night.”

Call: 0300 102 2470

Text: HOPE to 88247

Email: pat@papyrus-uk.org

Webchat & website: Papyrus | Young Suicide Prevention

Call: 0800 132 737

C.A.L.L. Mental Health Helpline Website

Text: SHOUT to 85258.

Shout: the UK’s free, confidential and 24/7 mental health text service for crisis support | Website

(under 19’s):

Call: 0800 1111

or visit 1-2-1 chat: https://www.childline.org.uk/get-support/1-2-1-counsellor-chat/

Childline | Website

Silverline (55+):

Call: 0800 4708 090

Silver Line Helpline | Website

Helplines & Support

To find out further information about the helplines listed below, please click here.

⭐ Mind’s peer to peer support: online community

Visit: Side by Side (mind.org.uk)

📞 Welfare benefits line: 0300 222 5782

We’re open 9am to 5pm, Monday to Friday (except bank holidays).

Our welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.

Ask us about:

The benefits you may be entitled to
Cost of living support
Personal Independent Payment, Universal credit and other types of benefit
Benefit appeals

⚖️ Legal line: 0300 466 6463

We’re open 9am to 6pm, Monday to Friday (except bank holidays).

Our Legal line offers legal information and general advice on mental health-related law in England and Wales. Our trained advisors are not acting as lawyers. The service does not offer legal representation, advocacy or ongoing legal advice.

Ask us about:

Being detained under the Mental Health Act (sectioning)
Mental capacity
Community care
Discrimination and equality

You can also contact us via:

Email: legal@mind.org.uk
Post: Mind Legal line, PO Box 75225, London, E15 9FS

💙 Support line: 0300 102 1234

We’re open 9am to 6pm, Monday to Friday (except bank holidays).

Our support line is a safe space for you to talk about your mental health. Our advisors are trained to listen to you and help you find specialist support if you need it.

Talk to us if:

You want a safe and confidential place to talk openly about your feelings
You want someone to listen to you and help you to find the right steps to take for your mental health
You’re looking for emotional support for your mental health and wellbeing

We are not a crisis service.